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"Google Workspace account already connected" error

Eric Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 01, 2023

I have a client trying to integrate Atlassian with Google Workspace, but they get the error "Unable to connect to Google Workspace. This Google Workspace account is already connected to another organization. Try reaching out to another admin, checking your other organizations, or choosing a different Google Workspace account."

They have three JIRA accounts, similar to this: Greygiant, greygiant and Grey Giant. When logging into all three, none seem to have an identity provider set up, and Atlassian doesn't indicate which account is the problematic one. 

How can we sort this out?


1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 02, 2023

Hello, Good day. Please create a ticket at : , with the help of the domain name we will be able to find the associated Org ID. Thanks

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