how to sort a column

[Gregory James]

We have a project called "Internal Non Conformities" - when you Create a new one, it goes into the first column, for some reason after "706" it got filled, and now no matter how many I add its always stuck at 706. Also the newest ticket goes to the bottom, I want it to goto the top. Is this possible? or to sort the column? not just for me but for every viewer?

[John Funk]

How Gregory - You can't really change how the board operates in a Jira Work Management project. The ticket will always go to the bottom of the column on Create. 

[Gregory James]

John, that's cool but how come it's stuck at 706? Such a strange number? And the column doesn't update how many is in it. Another I have is stuck at 1000, that makes sense. 

[John Funk]

You have 706 issues in a single column? 

[Nic Brough -Adaptavist-]

I think I know what this is.

Atlassian recommend that you have, at most, 500 issues on a board.  But they cap all their searches at 1,000.  A column is one search, it is doing "the board filter + and status in (<status mapped into the column>)"

That explains the column with only 1,000.  

I suspect the 706 is because there is something limiting what appears in the other column, after the column's filter has run.  The column has 1,000 issues in it, but 296 o them are not appearing in the column because they are set up not to appear!

I would first check no quick-filters are applied, then identify two issues - one that appears and one that should, and compare them for differences.  Issue type?  Assignee?  Custom fields?

[Gregory James]

[Nic Brough -Adaptavist-]

Ok, good, no quick filters.  Have you managed to find an issue that should be on the board, but is not?

[John Funk]

I am still flabbergasted that you have that many issues on a single board. How is that even manageable? Can't you separate those out in multiple boards so you can function better?