how do i make my automations for everyone in the project active?

Maria Fernanda Costa de Melo October 26, 2023

I created some rules to make things run more smoothly, and I thought the automations would apply to everyone on the project. But they only apply to me, so how do I get these automations to work for everyone on the project?

1 answer

1 accepted

0 votes
Answer accepted
Michel Neeser
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2023

Hi @Maria Fernanda Costa de Melo

As you assumed, automations are generally not user-dependent. Do you have some checks in your automation rule which "limit" the rule to your user? Can you share a screenshot of your rule?

Maria Fernanda Costa de Melo October 26, 2023

Hi @Michel Neeser 
Here:

 image.png

Michel Neeser
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2023

@Maria Fernanda Costa de MeloCan you check the audit log of the rule once a user which is not you executes the rule trigger? Maybe the audit log can point you in the right direction.

Maria Fernanda Costa de Melo October 26, 2023

No one's tried to run it yet, I'll ask someone to run something for me to check. Good point, thank you.

Maria Fernanda Costa de Melo October 28, 2023

It works! Thank you!!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events