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We utilise a shared resource model, we run multiple concurrent projects with work planned into a single shared 10-day sprint cycle.
We cant drag tickets from projects into the sprint cycle and we'd like to find a way of doing this to negate having to clone or duplicate tickets, any suggestions?
Hi @Jon Miles , welcome to the community!
If you have a Scrum board where you want to use Sprints containing tasks from multiple projects, you need to edit the filter which is used by the board/backlog. To do this, go into Board Settings > General, then under Saved Filter, click on Edit Filter Query.
By default, the filter for a new board will look something like Project = ABC (ABC is the project that the board is hosted in). You should change this to Project in (ABC, XYZ, DEF), where ABC, XYZ and DEF are the project keys for the projects you want to include in the Sprint. Click Search and then Save.
If the projects are using different workflows with different statuses, you will then need to go into Board Settings > Columns and map all of the available statuses to the workflow columns so that all tasks are visible.
The Sprint Board and Backlog should now show all of the tasks from all projects contained within the filter, and you will then be able to move tasks from each project into the Sprint.
You will need to make sure that you have the correct permissions in each permission scheme used by all of the projects within the filter. You will need the Browse Issues and Manage Sprints permissions at a minimum.
Hope this helps!