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Where do JIRA@company.ATLASSIAN.NET go?

Michal Mulka
Michal Mulka
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November 3, 2021

We have service desk and some of the SD users reply directly to JIRA@ or person@ xxx.atlassian.net.

Can we gain access to the inbox, or redirect/cc to our own inbox?

Many thanks.

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John Funk
John Funk
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November 6, 2021

Hi Michal,

You will need to setup your mail handler for that. Here are the instructions:

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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