Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

What to do when it says "the reporter specified is not a user"

Sara Agarwal
Sara Agarwal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 5, 2022

I am a first time user and trying to create a new task. Unfortunately, I cannot do so because "the reporter specified is not a user." I keep trying to enter myself (which I was told to do), but it still doesn't recognize me, even it does recognize me when I list myself as an Assignee. What should I do?

 

Thanks,

Sara

Answer
Watch
Like Be the first to like this
453 views

1 answer

0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 5, 2022

Are you listed as a Customer? Generally the Reporter will be a Customer. However, if you are actually are working on resolving an issue you would be an agent. What role(s) is your user listed under project settings > people?

View More Comments
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 12, 2022

@Sara Agarwal  - Any update here? 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Work Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events