You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I had a user who was locked out of their original account and instead of resetting the password, created a second account.
As the admin, I was not notified of the newly created account. Is there a way the admin can receive notification that a new account has been created.
Also, is there a way to stop users from having the option to do this in the first place? When we add new users to our instance, I always invite them. I do not want anyone to be able to randomly create a new account in our Jira Cloud instance.
Thanks for any guidance provided.
HI @Kristi Chew ,
Anyone can create an Atlassian account. However, you can setup that only you and org admins can approve access to your Jira Cloud instance.
This can be done through your administration user setting page:
Adding to this...
Did the user create an account using a domain that you have claimed; i.e. yourCompany.com?