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Unable to tag colleagues inside of Jira Work Management

Lina Martinez
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August 15, 2023

For some odd reason I cannot tag my colleague with the @ on a workbook. They can see me, but I can't see any of them. What could the issue be?

Jira Issue 1.png



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Trudy Claspill
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August 15, 2023

Hello @Lina Martinez 

Welcome to the Atlassian community.

To be able to use the "mention" functionality you must be allocated the "Browse users and groups" Global Permission.

You will need to contact the Jira Administrators for your instance to find out if you have been granted that permission.

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