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Unable to create issues from list view

Rosana Casilli September 22, 2021

Hello all!

 

I am facing this issue in my workk management project.

In the list view, when I click on "+ create" button it is showing me the following error

unable to create issues.png

 

I have reviewed the permission scheme and the user the role has the create issue permission. 

 

could you please help me on this?

thansk in advance,

Ro

2 answers

1 accepted

1 vote
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 22, 2021

Hi Ro,

Have you tried the suggestion in the error message? Have the user click on the Create button in the top navigation bar and see if it works going that route versus the + button on the List. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 22, 2021

Great! Glad you got it working again!

Rosana Casilli September 22, 2021

Hi John!! thanks for the answer. Yes I have tried with the create button and it allows me to create the issue. but not with the + create button under the issue list 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 22, 2021

I just tried in my instance and it worked fine. Is it working on other Business projects? Or not working on any of them? 

0 votes
Rosana Casilli September 22, 2021

Sorry guys! it was something that i did not realize. Everything was just fine. The problem was that I have changed a post function condition and didn't publish the changes. 

but that fixes in the create button but not the + create button

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