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Unable to access site administration Edited

I am the site admin as I am the only creator/user of the site.

However, I am no longer able to enter administration view with the following error:

You need permission

Request access from your administrator.


Please help, thanks!


Update: Somehow, I am now able to enter administration view if I enter via Settings > JIRA Settings (Any of the options with JIRA Settings) > Switch to Administration

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader Jun 30, 2021

Hi Clarence - Welcome to the Atlassian Community!

Are you able to do what you need to do now? 

Hi John,

Yes! I did not know the root cause but it seems like everything else is working fine now!


Like John Funk likes this
John Funk Community Leader Jul 04, 2021

Great! Can you click on the Accept Answer button above so we can close this one out? Thanks!

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