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Unable to access site administration

Edited
Clarence Foo
Clarence Foo Jun 29, 2021

I am the site admin as I am the only creator/user of the site.

However, I am no longer able to enter administration view with the following error:

You need permission

Request access from your administrator.

 

Please help, thanks!

 

Update: Somehow, I am now able to enter administration view if I enter via Settings > JIRA Settings (Any of the options with JIRA Settings) > Switch to Administration

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John Funk
John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jun 30, 2021

Hi Clarence - Welcome to the Atlassian Community!

Are you able to do what you need to do now? 

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Clarence Foo
Clarence Foo Jun 30, 2021

Hi John,

Yes! I did not know the root cause but it seems like everything else is working fine now!

Thanks!

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John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Jul 04, 2021

Great! Can you click on the Accept Answer button above so we can close this one out? Thanks!

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