Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Unable to access site administration and jira cloud

yogini
yogini
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 9, 2021

I am the admin of Jira site shunyeka.atlassian.com. I am not longer able to access the jira nor can I login to site and access the projects. I have removed old users from my org and reduced the active users to under 10. Still not accessible.

Answer
Watch
Like Be the first to like this
446 views

2 answers

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 9, 2021

I don't think you mean that site, I think you mean the Cloud Jira with a .net address, not a .com

That site has been suspended because of non-payment.  You'll need to go to admin.atlassian.com and either pay the bill or renew the subscription on a free plan.

Reply
0 votes
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 9, 2021

Hi @yogini  - You can get to the user management part of Jira to remove users but you can't see projects? Is that correct?

Reply

Suggest an answer

Log in or Sign up to answer
Jira Work Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events