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Turn status into resolved

Rodrigo Delwin
Rodrigo Delwin Oct 07, 2022

I haven't found a way in Jira to say that Status "X" is the resolution status of the item.

I created the Status "Completed", but in the reports it is not considered as resolved item.

Can anyone help me by telling me where I can do this configuration?

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Dave Mathijs
Dave Mathijs
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Oct 07, 2022

Hi @Rodrigo Delwin Welcome to the Atlassian Community!

Is your status Completed of the 'Done' category, so a "green" status?

If yes, please make sure that you add a post function to that transition that sets the Resolution to a value.

Have a look at this article: Best practices on using the "Resolution" field

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Rodrigo Delwin
Rodrigo Delwin Oct 07, 2022

My workflow is like this.

How do I create a post function for the status: Completed (green)?Captura de Tela 2022-10-07 às 12.18.28.png

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Oct 07, 2022

Hi @Rodrigo Delwin and welcome to the community,

If you are using a CMP project, then when you create a new status you have to choose one of the three status categories: To Do, In progress and Done. Selecting the Done category will make your status a "final" status and the resolution will be set.

Go to cog > issues > statuses

FInd your status and edit it. Change the status category. Keep in mind that the changes you make, will affect ALL projects.  

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Rodrigo Delwin
Rodrigo Delwin Oct 07, 2022

Hello @Alex Koxaras _Relational_ Thanks!

I can't find this way: Go to cog > issues > statuses

Captura de Tela 2022-10-07 às 12.21.37.png


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