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The board view and the summary tabs are not showing neither counting all tickets

Tesorero
Tesorero
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Oct 24, 2023

Hi,

I am not using any filter; however the board view is not showing all tickets, I have 127 tickets in "Done" status, but showing only 60. The same in the summary tab, it only counts those 60 instead of the 127 tickets with "Done" status.

To ensure tickets have the right status at a database level, I performed a bulk action transitioning all of the 127 from "Done" to "Done" status, but nothing happened. Then I built another workflow, moved all tickets to their new equivalent status and delete completely the old workflow, but remained the same.

Has anybody experienced a similar situation? Would anybody help me out to solve this issue?

 

Thanks,

 

 

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 24, 2023

Hello, Good day. Done issues will be shown on last column status only for 14 days, have these issues crossed this time limit ?

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