Single user picker field on Jira Form is not honoring the Jira custom field filter

[Dmytro Mykytenko]

I believe that I observe the same behavior as the one discussed here: https://jira.atlassian.com/browse/JSDCLOUD-10802 but this time with Jira Work Management (cloud version). Is there any known workaround for the problem, except for not using the form at all? Is there a chance for a permanent fix?

[John Funk]

Hi Dmytro,

Can you supply the steps you used to recreate the problem? 

And is this an Advanced Form? Or the built-in Jira Work Management form? 

[Dmytro Mykytenko]

Hi John,

actually, the issue I was referring to has perfect description, I doubt my explanation can be any better. But anyhow, here are some screenshots:

• I have single user picker custom field
  
• Here's user filtering enabled on this field
  
• When this field is user from JWM itself, it's populated as expected
  
• But when it's used from the form configured in JWM and embedded in Confluence page the filter is ignored

It's built-in Jira Work Management form. Not much to configure for the form itself. 

[John Funk]

Well that ticket says it was closed and fixed. Maybe some regression happening. Let me see if someone from Atlassian can come take a look. 

[Dmytro Mykytenko]

That ticket was for Jira Service Management, perhaps the fix did not cover Jira Work Management..? 

[John Funk]

Yes, good point.