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In cloud, I am looking to set the summary field to a default value and hide it during issue creation.
We can do this with scriptrunner on server, but are we able to do this out of the box with Jira automation or cloud post functions?
Thanks for any feedback!
You can not do this, and you shouldn't be doing it either. The summary field is the most important field that a human puts into an issue when they raise it, and it's not automatable deliberately, because the field is there for the humans to summarise what they are asking for.
We have a function outside of Jira that we are trying to incorporate into Jira.
My business units want their create screen to be as clean as possible, so while I understand Summary is required, I am looking for a way to prepopulate it and potentially hide it (like how we handle this with ScriptRunner).
If you have any other suggestions, feel free to share.
The only way I know to do it is to get Jira Service Management and create your form there. Then you can hide a field (even Summary) and give it a predetermined value so the create will still happen.