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Select multiple values in a "Select List (multiple choices) - field" when creating an issue.


In one of our processes we use a screen with different custom fields of the "Select List (multiple choices)" typ.

I noticed that if I use the "Create-Issue-Operation" of this particular screen, I can only select one of the multiple choices possibility of these fields. This means that if I want to select multiple options in one issue, I have to create it with one value selected in every "Select List (multiple choices) - field" and that I have to complete the created issue afterwards selecting more options in the "Select List (multiple choices) - field". But for this step I have to reopen the already created issue.

Is there another possibility?
Is it possible to select multiple values in a "Select List (multiple choices) - field" during the creating step of an issue?

Thank you very much!

2 answers

1 accepted

1 vote
Answer accepted

Hello @Simon Huprich ,


I created a "Select List(Multiple Choices)" --> Demo-Anvesh with values as 1.abcd , 2.cdef.

placed on the create screen.


When I create a ticket, I'm able to select multiple values as you can see in the above image.


After ticket creation, it shown as above.

I didn't faced any challenge while selecting multiple.


If you faced any issue while doing the process, can you please help me to get more deatils.



Kagithala Babu Anvesh

Thank you very much!

0 votes
Alex Koxaras Community Leader Sep 22, 2021

Hi @Simon Huprich

  • Are you able to select more than one values during the creation screen and you get e.g. an error message? OR
  • You are not able to select more that one values while clicking on them?

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