Select multiple values in a "Select List (multiple choices) - field" when creating an issue.

[Simon Huprich]

Hi,

In one of our processes we use a screen with different custom fields of the "Select List (multiple choices)" typ.

I noticed that if I use the "Create-Issue-Operation" of this particular screen, I can only select one of the multiple choices possibility of these fields. This means that if I want to select multiple options in one issue, I have to create it with one value selected in every "Select List (multiple choices) - field" and that I have to complete the created issue afterwards selecting more options in the "Select List (multiple choices) - field". But for this step I have to reopen the already created issue.

Is there another possibility?
Is it possible to select multiple values in a "Select List (multiple choices) - field" during the creating step of an issue?

Thank you very much!
Greetings
Simon

[KAGITHALA BABU ANVESH · Accepted solution]

Hello @Simon Huprich ,

I created a "Select List(Multiple Choices)" --> Demo-Anvesh with values as 1.abcd , 2.cdef.

placed on the create screen.

When I create a ticket, I'm able to select multiple values as you can see in the above image.

After ticket creation, it shown as above.

I didn't faced any challenge while selecting multiple.

If you faced any issue while doing the process, can you please help me to get more deatils.

Thanks,

Kagithala Babu Anvesh

[Simon Huprich]

Thank you very much!

[Alex Koxaras _Relational_]

Hi @Simon Huprich

• Are you able to select more than one values during the creation screen and you get e.g. an error message? OR
• You are not able to select more that one values while clicking on them?