Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SLA en vista del cliente

Hola comunidad! Estoy configurando un proyecto en Jira Service Management, y quería saber si era posible (y como hacer) para que los clientes puedan visualizar el SLA en el ticket. De momento solo los agentes pueden hacerlo.

Muchas gracias!

1 answer

1 accepted

1 vote
Answer accepted

Hola Brother,

Lamentablements vas a tener que usar este plugin "Extension for service desk": (nosotros lo tenemos y hace milagros)

Out of the box esta funcionalidad no existe que yo sepa.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Work Management

Lessons from Vilius Zigmantas’ path to Continuous Process Improvement at GeoComply

  “Organizations are made of people who create and follow processes which are constantly changing and are in need to be supported and nurtured… this is the spot where I realized I can br...

923 views 7 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you