Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,461,662
Community Members
 
Community Events
176
Community Groups

Resolution not updating in team-managed project

Hello, i have searched through the community boards on this issue and while i have found several issues relating to my issue, the resolution doesn't work for my situation.  As i have read, for team-managed projects, the column on the furthest right of the "board" sets the resolution status.  However, this does not seem to actually work. While there is indeed a little green checkmark, the actual resolution status is still set to "unresolved".  The project was setup using the out-of-the-box Task Tracking project template, on Jira Work Management.  We would like to be able to hide issues from the "Done" column, and i understand that Jira has an auto Archive functionality after 14 days; however, if the resolution isn't being updated, will this still work?

Additionally, we would like to be able to use multiple "Done" statuses (such as "Won't Do" or "Rejected") that all set the resolution, however, it seems this is not achievable with Team Managed projects, at least in Jira Work Management? I saw on this support article that you can map multiple statuses to one column; however, that isn't even an option in Jira Work Management.

We are using Jira Work Management, Team-Managed project. 

I've attached screenshots of the Board, Workflow, and list of Issues (showing resolution as "unresolved" for the Done tasks)

2022-01-21_14-48-29.png2022-01-21_14-47-50.png2022-01-21_14-49-15.png

 

1 answer

1 accepted

1 vote
Answer accepted

I see that there is a field called "statusCategory" that can be used for filters and such, which gives us the functionality i needed in the first place. I will have to just wait 14 days to see if the auto-archiving feature is working properly.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events