You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
In team managed projects (business/work management type) it is not possible to select the resolution of the tasks (duplicate, declined etc.) and its ok, but I read that the resolution field should be set to "Done" when the card reaches the rightmost column of the board.
Within the project, however, the tasks remain unresolved.
The problem is that this makes it impossible to filter all the unresolved activities of a user who participates in team and company projects, generally it is sufficient to insert a filter with the condition "assignee = currentUser () AND resolution = Unresolved" but that doesn't work
is there any suggestion? I need to se resolution when task is done!
thanks @Stephen Wright _Elabor8_ , using status category is a good workaround, even if it is not completely correct (not all states in all projects in the category Done may have to set the resolution, and in this way it is not possible to differentiate the two cases)
Managed to fix it with automation: Project settings --> Automation-->Create rule
When: Issues transitioned
FROM (In Progress, To DO, Test, etc.)
Then: Edit issues fields
*Done (if you dont have "Done" resolution type default go to Jira Basic setting/Issue attributes --> Resolution and create a "Done" type with Description, use as default)
Standard reports work with this solution.
On the other hand it also usefull to do an Automation backwards, when you move a Done ticket back to In progress, Test etc. so the workflow sets resolution back to Unresolved.