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Resolution in team based project

In team managed projects (business/work management type) it is not possible to select the resolution of the tasks (duplicate, declined etc.) and its ok, but I read that the resolution field should be set to "Done" when the card reaches the rightmost column of the board.

image.png

Within the project, however, the tasks remain unresolved.


image.png

The problem is that this makes it impossible to filter all the unresolved activities of a user who participates in team and company projects, generally it is sufficient to insert a filter with the condition "assignee = currentUser () AND resolution = Unresolved" but that doesn't work

is there any suggestion? I need to se resolution when task is done!

2 answers

1 accepted

3 votes
Answer accepted

Hi @Edoardo Landi 

Looks like it's a bug - confirm it impacts you via JWMCLOUD-180 

Your options for now are...

  • Use a Software Project or...
  • Use a different parameter in JQL - such as Status, or StatusCategory

Ste

thanks @Stephen Wright _Elabor8_ , using status category is a good workaround, even if it is not completely correct (not all states in all projects in the category Done may have to set the resolution, and in this way it is not possible to differentiate the two cases)

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1 vote
Ron Levy Atlassian Team Mar 27, 2022

@Edoardo Landi thx, let us look into this further. FYI @Jane Yeoh 

Hello, it is an annoying bug, so please fix it. Thx 

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