Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,920
Community Members
 
Community Events
176
Community Groups

Resolution = completed items

I'm using Jira Work Management in kanban format and I created an automation to validate a step and change the resolution for completed items and after a few days the items disappeared. I don't know what the completed items function does.Captura de tela 2022-08-02 152325.png

1 answer

0 votes

Hey Rodrigo,

Thank you for reaching out.

The resolution field defines when an issue is fully resolved, together with the status field. The configuration of this field affects default filters and reports, however, it does not remove issues from boards.

As you can check in our official documentation, The board define as "done" all the issues mapped to the last (Rightmost) column of your board, and automatically hide them after 14 days:

You’ll only be able to view a done item in the Done column for 14 days of it being moved there. After 14 days, the board will omit the item. You’ll still be able to see it in the list, timeline, and calendar view.

I believe that's the reason your issues disappeared from your board.

You can check the documentation below for more details about the resolution field:

Best practices for using the "Resolution" field 

Let us know if you have any questions.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events