Receiving error when using Generic Rule: Summary DOES NOT CONTAIN certain text

[Louwrens Boshoff]

I want to stop a ticket from using this transition if it contains certain text.

Rule test error: {"errorMessages":["Jira expression failed to parse: line 1, column 2:\nIDENTIFIER or } expected, status encountered."],"errors":{}}

[Oday Rafeh]

Hi @Louwrens Boshoff , 

Can you try this : 

!(issue.summary.toLowerCase().contains("certain text"))

[Louwrens Boshoff]

I am using the generic rule builder to create the rule, where must I add your script?

[Oday Rafeh]

@Louwrens Boshoff 

In the generic rule builder, you can use the "Condition" section to specify the Jira expression that checks if the summary of the issue contains the specified text.

In the "Condition" section, select the "Jira Expression" option.

Replace the default expression with the following code:

!(issue.summary.toLowerCase().contains("certain text"))

Replace the "certain text" string with the text that you want to check for in the summary of the issue.

[Louwrens Boshoff]

These are the only options I have in the Condition section, can you be a bit more specific?

[Oday Rafeh]

In your case here you can add ScriptRunner Script. 

[Louwrens Boshoff]

I see, it give me this error:

[Oday Rafeh]

Maybe the "contains" is not available regarding this error, Please try in place of it to use the "indexOf()" this way : 

!(issue.summary.toLowerCase().indexOf("certain text") >= 0)

[Louwrens Boshoff]

now it shows everything as true even if the text is not there.

[Oday Rafeh]

@Louwrens Boshoff it looks like the condition is not correctly evaluating the summary field let's try using a different approach

!issue.summary?.toLowerCase().contains("certain text")

[Louwrens Boshoff]

[Oday Rafeh]

Let me see on my side and get back to you 

[Louwrens Boshoff]

Thx