"List" function does not populate content into fields

[Emily Burke]

Im looking to use Work Management, and Ive created a number of tasks with Titles & Descriptions. However when I go to the "List" function, The summary field is empty, and the Issue type is also greyed out. This function isn't useful if no information appears, is there something I can do to fix this? I didn't customize anything, this is straight out of the box functionality. 

[Boris Georgiev [Appfire] · Accepted solution]

Here's a suggestion:

1. Download a trial of Configuration Manager for JIRA and install it.
2. Create a "System snapshot"
3. Download the snapshot (an XML file)
4. Search for your plugin in the plugins section
5. Check the requiredBy attribute to see where it is used or search for all occurences of a pattern which is the plugin package (i.e. com.googlecode)

This will give you a list of post-function/transitions/validators used and you'll get an idea what exaclty are you using.

Here's a sample of how the plugins section looks like

<plugins name="JIRA Suite Utilities" key="com.googlecode.jira-suite-utilities" version="1.4.9" vendor="beecom AG" vendorURL="http://www.beecom.ch/" requiredBy="//@workflows.2"/>

And here's a sample xml of a workflow validator:

<stepTransitions name="Close" id="71" status="Done" oldStatus="Finished" view="fieldscreen" destinationStep="//@workflows.2/@steps.4" screen="//@fieldScreens.0">
        <validators description="Required fields:
          <b>Resolution</b>    " className="com.googlecode.jsu.workflow.validator.FieldsRequiredValidator">
          <objectProperties name="hidFieldsList" referencedObjects="//@fields.13"/>
        </validators>

[Boris Georgiev [Appfire]]

For anyone interested in our backlog we have a feature which will allow you to view all dependencies between configuration objects in your JIRA instance including plug-in usage.