"Google Workspace account already connected" error

[Eric Smith]

I have a client trying to integrate Atlassian with Google Workspace, but they get the error "Unable to connect to Google Workspace. This Google Workspace account is already connected to another organization. Try reaching out to another admin, checking your other organizations, or choosing a different Google Workspace account."

They have three JIRA accounts, similar to this: Greygiant, greygiant and Grey Giant. When logging into all three, none seem to have an identity provider set up, and Atlassian doesn't indicate which account is the problematic one. 

How can we sort this out?

 

[Geoff Wilson]

In order for Issues to show up in the Release Hub, there must first be a Project Version added to the Project and then Issues tagged with that version in the Fix Version/s field.  Issues that have the Affect Version/s field do notget added to the Release Hub.