Why is JIRA Suite Utilities disabled on JIRA Cloud?

[Sam Hall]

In my JIRA Cloud instance, the JIRA Suite Utilities add-on is greyed-out. All modules show as disabled, and I cannot find any way to enable.

My understanding is that this add-on comes/came pre-installed on Cloud instances.

What is going on? Is it undergoing maintenance or update? How can I enable and use the various functions? 

JSU-disabled.jpg

Thanks

[Asael Sepúlveda · Accepted solution]

On the project's administration screen, scroll down to the "settings" section and click on "Configure Project Links". From there you can associate a Confluence space (you have to create the confluence space first)

[JeffP]

This works as long as you have an Application Link configured between your JIRA and Confluence instances.

[Kevin Ramm]

Thank you!

[TinA]

Hello Kevin,

There is no exact order you need to follow to create the link on a space that did not exist. Just make sure to create the space you want to associate it with and create the link. For step by step information please take the time to review this article:

https://confluence.atlassian.com/display/APPLINKS/Creating+Links+Between+Projects

-Regards,
Tin Nguyen | Confluence Support.