Where do JIRA@company.ATLASSIAN.NET go?

[Michal Mulka]

We have service desk and some of the SD users reply directly to JIRA@ or person@ xxx.atlassian.net.

Can we gain access to the inbox, or redirect/cc to our own inbox?

Many thanks.

[Elisa [Atlassian]]

Hi Kaylee, 

You just need to visit this user on the User Management, and add him/her into the proper groups (e.g.: jira-users, developers, etc.)

For more information, please refer to: Managing users and groups.

Cheers!