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User with permissions still cannot assign issue

JV
May 9, 2023

We have several users that cannot update the Assignee field. This has happened somewhat recently, and I do not know of any changes that have been made. The permission helper looks fine, but the user still receives "Assignee cannot be edited" when trying to assign issues. Below is one example of the permission helper screen:

oTsC6Z1juZ.png

 

I have also tried clearing cache, different browsers etc. and that did not help.

It seems that users that are explicitly defined in the People settings of the project, (company managed) have retained their rights, but not others. 

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Zul NS [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 11, 2012

You can call the issuekey using REST API and it will return results of the new issuekey if the issue has been moved. You might want to refer http://docs.atlassian.com/jira/REST/latest/#id90715

This feature using REST API is however, only available iin JIRA 5.0 and later as stated in https://jira.atlassian.com/browse/JRA-26806?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel

The JQL feature for this is not yet available but has an improvement request in https://jira.atlassian.com/browse/JRA-30074?page=com.atlassian.streams.streams-jira-plugin:activity-stream-issue-tab

Hope this helps.

Erwin Manuel
Contributor
November 11, 2012

We are using 4.4.4 no good for us :(

Erwin Manuel
Contributor
November 11, 2012

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