Unable to access site administration and jira cloud

[yogini]

I am the admin of Jira site shunyeka.atlassian.com. I am not longer able to access the jira nor can I login to site and access the projects. I have removed old users from my org and reduced the active users to under 10. Still not accessible.

[Bharadwaj Jannu]

you go to the customfield in field configuration of your project and click as Optional.

see https://confluence.atlassian.com/display/JIRA/Specifying+Field+Behavior#SpecifyingFieldBehavior-Makingafieldrequiredoroptional

[Axcend]

Can you please help me how to delete the cusom field

[Nic Brough -Adaptavist-]

Do you mean make it optional, or actually delete the entire field?

[Nic Brough -Adaptavist-]

That's not really a question. It's also telling you what is wrong.

Whatever you have configured to create the issue is not giving Jira the data you've flagged as mandatory for the custom fields it requires. You either need to remove the mandatory flag, or change your process so that it provides the missing data.

[Axcend]

how to delete the custom field?

[RambanamP]

it seems some validator is configured/made that field required through field configuration on create step, due to this it is giving error message