Transition and Status Problem

[Deleted user]

Why is the transition showing in status?

How to remove (Issue Confirmed->Open 1)?

It must be shifted from open to ICA!

I want to name transition just as a label to flow not to show in status!

Below is the status screenshot

Below is the workflow Screenshot:

All transition is showing in status bar.

Expected workflow of status to be:

New->Open->ICA->PCA->Done

[Summer El-Zorkany · Accepted solution]

I had the same problem and I found the solution here:

https://answers.atlassian.com/questions/50494/issues-not-showing-up-on-the-plannining-board-in-greenhopper

referencing the GH knowledge base for the solution:

https://confluence.atlassian.com/display/GHKB/Planning+and+Task+Board+Cards+are+not+Visible+when+%27Fix+Version%27+Field+is+Hidden

The solution is to make sure the "Fix Version" and "Component" fields are visible. I set them to hidden a while ago so I just set them back to visible and it works :)

[Sorin Sbarnea (Citrix)]

I have the same problem but in my case it's something different, they boards to not exist in the database.

[Nabil Sayegh]

Same for me, it's not hidden in the field config.

[David Toussaint _Communardo_]

The IDs mentioned in the logs are probably the IDs of the boards. are they still available? To check, you could go to <jira>/secure/RapidBoard.jspa?rapidView=ID with the rights of the corresponding user, admin may be possible as well.

Anyway, I would gues they are not available, due to the message "could not find entity of type interface".

If those Boards were created from scratch (i.e. not using any existing filter), you could also go to the administration section and have a loo at all shared filters and check if the filter for the board (which would be of the same name then) is still there.

[DominiqueJ]

thanks for your response!

the boards are not accessible via <jira>/secure/RapidBoard.jspa?rapidView=ID (as admin). i see in the admin section that the filters are still there.

i guess i'll have to create a support ticket.

[DominiqueJ]

support couldn't solve it - the "solution" is to manually re-create the boards. as there's no audit trail in JIRA finding out what happened to the boards is impossible according to atlassian. above posted log messages are a small bug in the menu renderer that caches boards (and some of them were rightfully deleted).

[Paul Wagner - at - AC]

I had the unfortunate happening of this occuring. It looks to be because the AO_60DB71_RapidView table (inferred from RapidViewAO interface) doesn't have your stuff. I eventually followed your "solution" too.

[Zachary Anthony]

Hi all - I'm seeing this problem for the first time this today. Can anyone provide more detail on how to recreate the boards? Will all the issues that were in our now missing board magically go into the newly recreated board?