Risk Management

[Khai Bulatao]

Hi, 

We are setting up out Project/ s in JIRA and we'd need to track our risks (with the necessary risk details) that can be pulled as a report. I'd like to ask what's the recommended structure and any samples on how current projects set up their risk management in JIRA.

Thank you!

[Nic Brough -Adaptavist-]

Argh, hang on, sorry.

You appear to be using a JRE, oracle's version 6.  JIRA states you need Oracle's JDK 7 for 6.2 - see https://confluence.atlassian.com/display/JIRA062/Supported+Platforms

[Nic Brough -Adaptavist-]

You should have a look at the logs.  First check what the atlassian-jira.log file in your "JIRA_home"/logs directory.  However, as it's failing so quickly, it might not be getting there at all, so read the catalina.out file it refers to.  There will be a reason for failure in one of them

[Fahrenheit YURY]

it's

however "JIRA_home"/logs directory is empty

catalina.out

[Nic Brough -Adaptavist-]

Now that is very odd. Tomcat starts, then is behaving like you have used "kill -9" on it. I've never seen it do that without writing to the application log, OR being killed by a security process of some sort. I'd check the rest of the logs found alongside catalina.out, check very carefully that you are not trying to relocate any logging in Jira (a lot of us relocate the application logs to somewhere more system-standard) and then see if /var/log contains any logs mentioning java or Jira.

[Fahrenheit YURY]

I can't see both java fnd jira logs. Nowhere. Why do you think is may be that "without writing to the application log, OR being killed by a security process of some sort. "?

[Nic Brough -Adaptavist-]

That would be recorded in /var/logs

[Joe Pitt]

i suggest you contact Atlassian support. This is a user group forum, not tech support