email confirmation dont work for a user.

[Cedrich Rodriguez]

Hi guys, 

i hope you can help me, because i´m going crazy with this.
Currently there is a person in our company who does not receive the confirmation email when he want to register. 
We have done tests about the network connection and confi but we dont see anything. 
Can you check if the account is a black list or something like that? 
([address_redacted]) this direction

[Deleted user · Accepted solution]

"Priority" is a System Field and it is present on all tickets (just like the Summary and Description). Creating a ticket with no priority set will just have the default value.

[Robin DiNunzio]

Thank you! Wish there was a way to hide it!

[MattS]

You change that by creating a dummy priority, make it the default then delete it. Now there is no default priority

[Nic Brough -Adaptavist-]

Try setting the field "hidden" in the field configuration for the project.  That should minimise the amount of priority you see.