Why don't the tiles in a dashboard update accordingly?

[Armando Perez]

I created some tiles for a JIRA project in a dashboard. I have noticed that I have some JIRA tickets updated but they don't reflect accurately in the tiles for the dashboards.  For example, I might have the priority status updated to High Priority but the tile won't update even when I have clicked refresh the tile, configure the setting so the tile automatically refreshes every 15 minutes and I have also tried updating the whole dashboard.

Please advise on how to resolve this.

[ChrismanJ]

Well, of course, now that I've posted the question I found the solution. There was a "New Development" worklog attribute set up in Tempo Timesheets. This is what I'm seeing when the items are exported from Tempo and this is the field that's being set or not set when a user logs their time.

[Steven F Behnke]

Yes, Worklog Attributes are not actual JIRA fields from what I understand – Purely and simply they are an entity within Tempo therefore not accessible via JQL. 

The related feature request is located here – https://tempoplugin.jira.com/browse/TT-12. It is something the Tempo team would like to get to ASAP and they communicate frequently on the issue.

[ChrismanJ]

Yes, there was both a "New Development" field and a "New Development" worklog attribute. That's what caused the confusion.