Why does the assignee change when the ticket is edited?

[Liz T]

We are using Jira Work Management, cloud version. Whenever adds comments to the ticket, it automatically changes the assignee to the commenter. Then we have to re-assign to the original assignee. How do I get that to stop?

[Toan Nguyen]

Hi Nic,

Thanks for your support. I installed Jira successfull. I am configuring for Jira application running over SSL. While I import to CA by command "/opt/jdk1.8.0_112/bin/keytool -import -trustcacerts -alias jira -file jira.crt -keystore /opt/atlassian/jira/ssl/jira.jks" getting an error: "keytool error: java.lang.Exception: Reply has no certificates". Please looking and support me fix this issued.

Thanks & Best Regards!

[Nic Brough -Adaptavist-]

The system can't connect to your back-end database.  There's something broken in your config, but I can't tell you what to fix.  What have you changed from the default setup? 

There is one other possibility - you say you're importing, is the import very large?