Unable to use Automation to set "Start date"

[Scott Robertson]

I am working in a Company-managed business project (Work Management).  I am attempting to use Automation to set the "Start date" when an issue is moved to "In Progress".  When attempting to do this using conditional to evaluate if the "Start date" is empty, I get the following error in the Automation Audit Log:

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Edit issue
Found multiple fields with the same name and type: .
Start date (com.atlassian.jira.plugin.system.customfieldtypes:datepicker)
No fields or field values to edit for issues (could be due to some field values not existing in a given project):

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There are no other fields in this project called "Start date".  In addition, the field is not custom, it is the "out of box" start date that is used in this project for setting start dates and is used in the List view (gantt).

[Harry Chan · Accepted solution]

Hi, I assume you are running this on Linux. Can you post the whole setenv.sh file where you've made the modifications? Also do you have any custom startup scripts?

[Serge Dukic]

After double checking the configuration, realised that I was modifying the wrong setenv.sh file. The file I was modifying belongs to a previous install of Jira and is not used by the startup script.