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Start date won't automate (subtasks)

Emma Hecht
Contributor
October 12, 2022

I'm working on automating start dates for subtasks and no matter what smart key or date I use (see examples below), when I create the issue, the subtask's start date remains blank.

 

Full automation layout:

Screen Shot 2022-10-12 at 12.17.54 PM.png

 

Start date automation attempts:

Screen Shot 2022-10-12 at 12.03.50 PM.pngScreen Shot 2022-10-12 at 12.06.49 PM.pngScreen Shot 2022-10-12 at 12.04.11 PM.png

 

Blank start date after I attempt to automate:

Screen Shot 2022-10-12 at 12.00.11 PM.png

 

Has anyone else experienced this, and is there a fix? Ideally, I would like to automate the start date using the business days smart key. Thanks so much!

1 answer

0 votes
Deleted user
December 7, 2015

Could it be you have a validation-rule(workflow) in that project?  That there must be an assignee when creating a ticket? 

Or is it a new project?

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