Permisions to @ people

[Bernat]

Wich is the permission to let users do the mentions?
With my user Service Desk Team I can mention people but another user with different project role can't mention people and I wonder which one is the permission?

Thank you.

[Andy Wong · Accepted solution]

Hi all,

I found the fix to this issue.

Apparently, there's a separate installation guide for integrating JIRA and Confluence seamlessly.

https://confluence.atlassian.com/display/ATLAS/Here+Be+Dragons

So I had to uninstall and reinstall both our JIRA and Confluence, reinstalled the CORRECT versions as per the above link. (formerly, JIRA 5.1.1 and Confluence 4.2.11) and now it works again.

It's also works with our JIRA's production data copy on our JIRA Eval database too - so it's all looking good now!

Thanks for the help

[Kyle]

We have similar setup like yours and we use Crowd to get users from Active Directory. I use internal Crowd users and groups to help manage non-AD users, like dedicated accounts for application links. My experience with setting up application links(Without using Crowd):

• I have dedicated application link accounts on both Confluence and JIRA, 1 account each.
  
  • Eg: applink with the same password on both instances so I dont get confused.
• In JIRA, applink is in jira-users and jira-administrators group.
  • This would take care of the global permissions for me for the applink account.
• In Confluence, applink is in confluence-users and confluence-administrators group.
  • This would also take care of the global permissions for me in Confluence.
• Then the application links created from either machine will use this applink account.

Hope this helps.

[Andy Wong]

Thanks KY Lee. I found the fix to my own issue below. :)

[Martin Cleaver]

Well, it says "com.atlassian.security.auth.trustedapps.InvalidCertificateException" - is a server on HTTPS but invalid?

I've done the same on mine and it works fine.

I personally have not changed anything in the "URL Pattern configuration settings for JIRA"

M.

[Andy Wong]

invalid HTTPS? I didn't realise HTTPS protocol is part of the JIRA/Confluence setup. I couldn't find it anywhere in the documentation?

https://confluence.atlassian.com/display/JIRA/Configuring+Trusted+Applications+Authentication+for+an+Application+Link

Where in JIRA can I find the HTTPS configuration settings?

[Martin Cleaver]

I didn't mean that JIRA internally uses https - I meant: did you host JIRA on https?

[Andy Wong]

No I didn't. And our JIRA is hosted internally - meaning it's for private access, not public access.

We didn't configure JIRA to use HTTPS for internal use either.

We're using an evaluation licence for Confluence, whilst our JIRA server installation is a copy of our production JIRA server. We're currently in the process of evaluating the latest JIRA software version before making decision to buy it.

[Martin Cleaver]

Do you have XML-RPC enabled on both Confluence & JIRA?

[Andy Wong]

I checked. JIRA's xml rpc is enabled. Confluence wasnt'.

I enabled xml rpc on Confluence, logged out and log back in. Still the same issue.

The error logs comes up the same error message..

[Andy Wong]

Also. Do I need to restart the JIRA and Confluence services after enabling xml rpc?

[Christian Czaia [Decadis AG]]

Are you both logged into JIRA and Confluence when you're trying to insert the issue?

[Andy Wong]

Yes. I logged on as my own account, for both JIRA and Confluence. ie I have two accounts named "andy" setup in JIRA and Confluence respectively.