Looking for an online form to create Jira Issues

[Joseph Kelly]

I am looking for a way unlicensed member of my organisation can submit Jira issues using a form. Initially, I thought this could be done via the standard Jira form creation method but it cannot.

I then looked at using ProForma, but this also seems to need a Jira subscription. 

Essentially various members of my organisation are not tech savy, will not need a license to Jira and this will overcomplicate things but I want them to be able to submit requests via a simple form.

Any advice and potential solutions would be great.

[Adolfo Casari · Accepted solution]

Thanks for the tip! just rearranging the options as you describe made the trick.

[Fadoua Boualem]

By reorganizing the sub-tasks under Issue Types Scheme does the trick.

Thank you guys!

[Matthew Mares]

@Janet Albion [Atlassian] This works!

[demo-riverbed]

This doesn't work. I use Jira 7 and I found that If I have multiple subtasks, for example:

1/ subtaskA

2/ subtaskB

3/ subtaskC

This subtasks are in order in the issue type scheme.

When I create the subtask and selecte subtask issue type as "subtaskB". This creates the subtask "subtaskB". 

Now, I move to another issue (say Task) and try to create a subtask. It defaults to "subtaskB" and not to "subtaskA" which is set the issue type scheme in the project.

[Adolfo Casari]

I believe that in JIRA 7 the previous comments are not valid anymore. You shoud try to use Jquery to rerrange the options.

[Janet Albion]

Adolfo,

Have you tried arranging the subtask in the Issue Type Scheme for the project ? For example, if the sequence is:

1. Bug
2. Improvement
3. subtaskC
4. subtaskA
5. subtaskB

Then, in the Create Subtask page, the subtasks should appear in the same sequence instead of alphabetically.

[Adolfo Casari]

I've tried the following code (posted in the announcement banner) without luck so far. This is Jira 5.2

AJS.$(document).ready(function() {
var val1 = 'option a';
var val2 = 'option b';

AJS.$(document).bind("dialogContentReady", function(event, dialog) {

AJS.$("select#issuetype.select.imagebacked.issuetype-field option").each(function() {
      if (AJS.$(this).text() == val1) {
        AJS.$(this).removeAttr('selected');
      }
 if (AJS.$(this).text() == val2) {
         AJS.$(this).attr('selected','selected');
      }
});
});
});

[Adolfo Casari]

It's in the create subtask dialog where I'd like to change the default subtask type.

[Janet Albion]

Hi Adolfo,

Do you want to change the sequence in the Create Subtask screen or in the Issue Navigator? Perhaps a screenshot of your desirable goal will help.