Linking the issues with the Issue Key.

[Santhosh Raj]

Hi Team,

We have some requirement in Jira for Linking Issues with the Issue Key we list.

Story: We are using JSM and JWM for this process. 
We have Approval Stages in JSM and process flow in Work Management where assignee's do the work and transitions.

So by JSM we have like 5 request types. 1 Parent and other 4 childs. 
Firstly the parent request will be created and gets approved and a ticket is created in Work Management Using Automation and the assignee will work on with some transitions and will need some documents from Customer, So they mail the Customer for the documents along with the Parent Issue Key and the customer will create a ticket on the 4 children request type in which assignee mentioned and so.. We have created a custom field box for all four child with the Parent Issue Key, So Once they submitted the form and it has one approval process and after completed it goes to Work Management Child Issue type.

So Now we need the Child issue to be linked to the Parent ID which they Submitted. 
We want to do this either by Setting or by Automation ?

Suggest any ideas for making it betterment

[Renjith Pillai]

If you are looking at showing some data from the parent tasks inside the sub-tasks then use the Scripted Field from Script Runner plugin rather than duplicating the data from parent to child

[SAAD ali]

So i h'aven't problems when creating the subtask or showing its information , but when i want to create a new (or an other ) subtask always i find information of the previous subtask on a screen appropriate for its creation , and i don't want have this, i want that these fields haven't any values "null" ( the area of these field = null ) (reinitialized on this screen ) !!

[SAAD ali]

to be clear I reformulate my question : how to initialize field of subtask on parente issue screen ?

[SAAD ali]

Of corse when i speak about initialization , it will be on create scren of subtask ! it's my firt experience on JIRA !!

[SAAD ali]

so i have to create an issue on subtask via parent issue , then i want to initialize the fields on screen that alows me to create this subtask ! welcome for every one can help me ,thnx !