Dear community!Please help me to to find out if there is any way to calculate 'Time to assign' or 'Time to first response' metrics in Jira.
This is not a Service Desk solution so there is no possibility to use SLA functions. Thanks on advance!
Nevermind, found it:
http://confluence.atlassian.com/display/JIRASTUDIO/Uploading+Data+via+WebDAV
Lesson here... Ye shall seek before thee asks
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