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Is there a way to add component without clicking into ticket?

Ashton Danks
January 7, 2022

As specified above. Is there a functionality which would allow a user to add a component to a ticket without clicking into the ticket itself. This would help with efficiency as it would negate the need to go into a ticket.

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Boris Georgiev [Appfire]
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November 4, 2013

You just have to create two <web-item> elements and each of them will have different condition. The web-items will be the same except the condition and the link. When the user is a developer he'll see the first web-item and the second will not be rendered as its condition will not match, and if the user is project manager/lead he'll see the second web-item and the first will not be rendered.

I think you'll have to create your own condition to check if the user is a developer or project lead. See here for more information on how to define and use the conditionhttps://developer.atlassian.com/display/DOCS/Web+Item+Plugin+Module#WebItemPluginModule-ConditionandConditionsElements

Tarun Arora
November 4, 2013

Thanks for your help Boris...You are a genious...:)

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