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How to change resolution from "Unresolved" to "Resolved" ?

Zac KING
September 19, 2022

Hi,

I am using Jira work management, The Status change doesn't make the Resolution change.
For example after I change the Status to "Done" the Resolution didn't change to "Resolved"(In Jira software project it automatically change resolution to "Resolved" when I make the status to "Done"), which also makes the difficulty to generate Created V.S Resolved report. Please kindly investigate this issue or let me know if I made mistake, thank you!

Best Regards,
Zac

2 answers

1 vote
Brian Larson
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February 23, 2015

I found that issues needs to be a child of project.  If the project is already there, it won't be imported but the system needs to know what project to load the issue to.  The below example worked for me.

{

    "projects": [

        {

            "name": "Requirements Management",

            "key": "RM",

            "issues": [

                {

                    "externalId": "159",

                    "issueType": "Story",

                    "summary": "RM Main Page - Commenting",

                    "status": "New Request",

                    "priority": "Medium",

                    "reporter": "Brian Larson",

                    "created": "2012-11-13T8:08:06.161+0100",

                    "description": "some txt"

                }

            ]

        }

    ]

}

0 votes
Alvaro Gonzalez
November 4, 2014

Hello,

I have the same problem, it seems the importing plug-in is very broken?

Cheers

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