How do I group issues in a work management board?

[Eline Antonissen]

Hi all, 

To capture, discuss and process feedback from users we use a JIRA work management board. The board defines different stages of the feedback and enabled the business to see what feedback was given before and if and how it is being worked on. 

Some feedback issues are related to the same 'theme/problem', but we only know that after the feedback ticket has been created. After creation, we want to have the option group these similar feedback tickets under a higher group to keep more overview in our board. 

I tried to add a 'theme' issue type but I can't find a way to add other issues while not showing those specific tickets on the board anymore... 

Anyone a good idea how to handle this? 

Best regards, 

Elin

[Jobin Kuruvilla [Adaptavist]]

Technical tasks usually would be of type sub-task under a story. That is exactly why you see a default sub-task type called "Technical Task".

Stories would be estimated and will then be broken down into different types of sub-tasks by the assignees when they work on them. The most successful method I have seen is when stories are estimated in story points and the sub-tasks in hours. You will find a number of threads about that in this forum.