How do I control issue type hierarchy within Job Work Management?

[Callum Wells]

In Jira Software you can customize the hierarchy of issue types although the feature doesn't seem to be available in Job Work Management.

Essentially I want to able to create the following:

Epic

- Story

-- Task

--- Sub Task

This article offers guidance of setting it up for Jira Software but how do i do it on job work management.

Configuring initiatives and other hierarchy levels | Atlassian Support | Atlassian Documentation

Also in the timeline view when adding a task under an epic it only allows me to create a sub task but in Jira software it only allows me to create a new story/task etc

Cheers,

[Nic Brough -Adaptavist-]

You can't do it - JIRA hides empty swimlanes as they're extraneous noise on the screen.  It's trying to keep things as simple and clean as possible for the end users.