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How do I add an approval step in a Work Management project?

Brock Jolet
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September 28, 2021

I'm trying to build a workflow in a new project that has an approval step.

In a Service Management project, this is built-in functionality and is as simple as choosing a checkbox and filling in some details. When I try to do so in a Work Management project, the option doesn't exist.

service management.jpgwork management.jpg

I've even tried adding the properties manually to the WM project that exist in the SM project.

properties.jpg

It didn't make a difference.

I know that I can add a condition to each outgoing transition, but I'd rather use the built-in functionality of Jira which sends out emails to the approvers allowing them to approve from their phones.

Can anyone offer a suggestion short of creating a bunch of custom automations to replicate this functionality?

 

P.S. I'm constantly running into these ridiculous limitation differences between the three flavors of Jira and it's extremely frustrating. I don't understand why I need a plug-in for every basic use case.

1 answer

2 votes
Jobin Kuruvilla [Adaptavist]
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May 29, 2015

JIRA Agile needs to have the same number of users as JIRA. Agile is an add-on for JIRA. Stash can have separate number of users.

Sounds like 100 users for JIRA, JIRA Agile and 25 for Stash.

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