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  • Where in the database are the Site Base URL, Introduction, Contact Administrators Message, and other General System Settings stored?

How can I make fields required when creating forms

Alex John
April 26, 2023

Hello - I am trying to make it so that my individual teams can customize the way tickets are created for their projects by having them create required fields for internal customers when making tickets (such as due date).  I don't want these to be optional - if someone makes a certain type of ticket they will have to fill out all fields associated.  Is this possible with forms, or should I be doing this some other way?

2 answers

0 votes
Tim Evans
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2015

Correct. In addition, Atlassian Support discourages direct database modification as this can cause corruption.

Not everything can be changed using the API. Changing the JIRA license is one example.

Since this is a staging instance we are OK with making direct changes to the database and are looking to see if anyone else has done this and what suggestions they might have.

0 votes
Nicolas Bourdages
Rising Star
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September 11, 2015

Pretty much every admin really discourages working directly in the database. Have you tried using the REST API? 

https://docs.atlassian.com/jira/REST/latest/

 

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