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How can I add SLAs to a business project?

Corey Dawson
October 4, 2023

One of the teams at my company is currently using a business project and wants to implement SLAs based on priority types and send out notifications when certain thresholds are breached. 

I cannot immediately find an SLAs section in business projects and was wondering if this is something that is being developed or not possible in business project templates. 

2 answers

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Henning Tietgens
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January 23, 2014

If you 're an admin you could go to the resolution admin screen, hover of the corresponding edit link and the shown URL displays the id.

If you're not an admin, you can take a look at the HTML source of a page wich displays the Resolution dropdown, there you could see the corresponding ids.

0 votes
dimanet z
January 25, 2014

Thaks for answer Henning.

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