Global automation multiproject linked issues condition does not return any issues

[Rosana Casilli]

Good morning All!!

I am trying to create a global rule to be excecuted manually from Project A and change the status based on issue from Project A in issue in Project B

The problem I have is the the linked issues condition, although the JQL retrieves the issue that applies the condition, when the rule is manually excuted in the audit log show the following:

What am I doing wrong?

Thank you so much for your help.

Ro

[Jeanne Dixon · Accepted solution]

I found that the issue type had to be before the summary and description (and any other fields). Once I moved it, it started working consistently. So now my JSON string looks like

{ "fields" : { "project" : { "key" : "J371" }, "issuetype" : { "name" : "Work Order" } , "summary" : "Test WO Create2", "description" : "Test WO Create2" } }