Global automation multiproject linked issues condition does not return any issues

[Rosana Casilli]

Good morning All!!

I am trying to create a global rule to be excecuted manually from Project A and change the status based on issue from Project A in issue in Project B

The problem I have is the the linked issues condition, although the JQL retrieves the issue that applies the condition, when the rule is manually excuted in the audit log show the following:

What am I doing wrong?

Thank you so much for your help.

Ro

[Septa Cahyadiputra · Accepted solution]

Hi there,

You should be able to see the "User Schema Setting" configuration section, when you choose "Copying User On First Login" option for your directory.

You should be able to modified all of those directory if you access JIRA using administrative internal user(s). Anyway, since you have modified it trough database, and confirm that its fixed.

It should not be a problem in a long term. Hope it helps.

Cheers,

Septa Cahyadiputra

[Joe Clark]

You should be able to customise the LDAP filter that JIRA uses when searching for users.. I believe this is in the directory configuration page under "user schema settings", it's collapsed by default.

[BarthélémyH]

Thank you for your reply. The "user schema settings" is not available for "Internal with LDAP Authentication". It is there for "LDAP' directory configuration.