Desaparecen las incidencias en el tablero

[LOPEZ HERNANDEZ_ ELENA]

Buenos días,

Cada vez que me meto en mi proyecto me desaparecen las incidencias que he creado en el tablero. Me siguen apareciendo en el apartado de "lista" pero no me salen en el tablero.

Me pasa con 2 de mis 4 proyectos y con muchas de las incidencias.

Gracias de antemano por vuestra ayuda.

[Peter Bengov]

I recommend using the Transition Count Field, part of JIRA Misc Custom Fields

Take the ID of your reopen transition and that way you will be able to count how many times each tickets has been reopened. 

Reference: https://innovalog.atlassian.net/wiki/display/JMCF/JIRA+Misc+Custom+Fields#JIRAMiscCustomFields-transitioncountfield

[Tatiana]

Hello, Peter, thanks for your reply, I need to get statistics of reopens for a period For example: the issue was reopened 5 times, 2 of them - last week, and 3 - this week. For example, I need statistics for the last week It looks like I can get total reopens count only, not for a period, using Transition Count field. How can I get these statistics?

[Peter Bengov]

Do you have eazyBI?