Create SLAs in Business Project template

[Hollie Harrison]

Can someone advise if SLAs can be added to the workstreams created with the Business Project template or are SLAs only available when you use either IT Service Desk or Customer Service.

Many Thanks, Hollie

[Renjith Pillai]

• Can you access https://jira.sath.com from within the JIRA server ? Open a brower and check or use wget in JIRA Server and confirm
• Are there cerificate warnings for jira.sath.com? Are they self-signed ones? If yes, get the certificates imported to JIRA key store

[bsarkar]

thanks for your reply ,

I used wget in JIRA server. It shows some error "certificate error".

I post the screenshot below. Please check

I need your help. please

[Renjith Pillai]

Exactly, which means you have a self-signed certificate. Import the certificate you have used at the Bamboo server into JIRA keystore (.keystore file in the home directory of the user running JIRA)

https://confluence.atlassian.com/display/JIRA/Connecting+to+SSL+services

[bsarkar]

thanks again......

Apology I dont understand the last line.

I use wget in JIRA server(where jira installed) and it show the above error. do I need to the certificate in jira?

[Renjith Pillai]

Did you read the link that I gave?

[Gretchen]

The comments in the link Renjith V posted also refer (in a more concise fashion) to another common problem. Multiple JAVA installations. If you put the key in a keystore in the wrong java installation it will give you those errors.

[bsarkar]

in jira log nothing exception/error are there

[Renjith Pillai]

What does the logs of JIRA say?