Can you use Work Management as Ticketing System for Help Desk

[Pamela Rice]

Our service desk currently has Jira Work Management but we wanted to know when creating issues if a ticket number could be generated? If not, is there an add on app that we can use for actual ticketing within Work Management or would we have to get Service Management as well?

[Jobin Kuruvilla [Adaptavist]]

15 is the minimum delay you have any. You will have to develop one our own if you need lesser delay.